How Leads Are Qualified
Reaching the proposal stage in a sales process is often seen as a milestone worth celebrating. The common belief is that the more proposals you generate, the higher the number of closed deals. However, many sales professionals fall into the trap of churning out proposals rapidly, treating them as part of an assembly line to maintain a steady flow of business leads. While proposals are time-consuming, sales managers often encourage this high-volume approach and prioritize a busy pipeline over quality, believing it drives success.
Producing too many proposals can hurt your sales pipeline by diluting your efforts’ quality and overwhelming your team and potential clients. When sales reps focus on quantity over quality, they rush through the proposal process, leading to less personalized and compelling pitches. This can result in lower conversion rates as prospects may feel that the proposals lack depth or fail to address their specific needs. Additionally, an overloaded pipeline can cause sales teams to spread their attention too thin, making it difficult to follow up effectively and nurture leads properly. Ultimately, this approach can harm both your reputation and your overall sales performance.
The problem with writing too many sales proposals is that proposal writing and rewriting can be counterproductive, especially if too many of your proposals end up in the great sales “purgatory” where business leads get stalled between “no” and ”yes.” Simply churning out sales proposals without a larger sense of strategy and discipline in your B2B lead generation is likely to leave you with a full pipeline of sales leads that never get resolved.
Sales teams view writing sales proposals as a form of high-energy lead generation. But too often, in the act of writing proposals, they do not make the necessary effort to customize the proposal to the client’s needs. Without a sense of strategy and listening to the client’s specific needs, your sales team is going to be pitching a pre-packaged system that is not what the client wants or needs.
Don’t confuse “energy” and “action” with “results.” Your sales team might spend all day writing sales proposals, only to close a tiny percentage of deals. This is inefficient and a huge missed opportunity. Instead of using a “machine gun” approach – firing out sales proposals as fast as possible, in every direction – you need to take a “rifle” approach by selecting a specific target, planning your effort, and taking your time.
Salespeople are often impatient for action, but here is why a bit of patience is so important: even before you get to the point of trying to do appointment setting, you’ve already invested so much time qualifying the sales leads and ushering them through the sales funnel. So why are you trying for a fast deal?
Without careful planning and a clear understanding of the prospect’s needs, the sales proposal is going to need to be resubmitted again and again. (If the prospect doesn’t lose patience and call off the conversation altogether.) Unless your salespeople stop cranking out proposals and start asking the right questions to qualify their sales leads, they’re going to find themselves spending all of their time on endless rewriting and resubmitting of proposals.
Excessive proposal writing (and rewriting) is the last refuge of a salesperson who doesn’t want to do the hard work of qualifying sales leads and delving deeper into the client’s needs. It’s easier to just keep writing proposals to “look busy”.
Here’s what happens in a case like this:
Why do proposals end up in sales purgatory? Too often, it’s a lack of effective follow-through, and no clear commitment being requested from the prospect.
If your sales team is simply sending proposals (by e-mail, fax, or mail) to the decision-maker in the hope that the prospect is going to call back and buy, you’re going to be disappointed. When was the last time a client immediately called back and agreed to buy, based simply on a few words on paper? And no matter how persuasive your proposal, it isn’t going to be able to answer any questions that weren’t anticipated when it was written.
Never send a sales proposal without first conducting an appointment setting call to arrange a time to discuss it in detail. Without a salesperson attached to the proposal, nothing will happen. If you simply put a written proposal in front of a decision-maker, most of the time he will simply look at your price and overlook the important details of what you are really offering.
The best selling moments arise from a salesperson, in person, presenting the proposal. Instead of a dead piece of paper or numbers on a screen in front of the prospect, the proposal becomes the centerpiece of a face-to-face exchange between you. Instead of passive information, the proposal becomes a dynamic process between two people.
In conclusion, instead of overwhelming themselves with a constant stream of proposals, sales teams would benefit far more from investing their time in building strong business relationships and thoroughly qualifying opportunities. By focusing on understanding the unique needs of each prospect and establishing a genuine connection, sales professionals can create more meaningful and effective proposals when the time is right. This approach not only increases the likelihood of closing deals but also enhances long-term client satisfaction and loyalty. In the end, quality relationships and well-qualified leads are far more valuable than the sheer volume of proposals, leading to more sustainable and successful sales outcomes.
Do you want to take your pipeline of sales leads from “purgatory” to “paradise?” Strategic Sales & Marketing is one of the industry’s most experienced lead generation companies, specializing in helping companies improve their sales processes with sophisticated lead generation services and rigorous lead management. Our services range from appointment setters to sales coaching to B2B marketing consulting.
Contact us for a free consultation. We will develop a customized quote based on your business needs.